Privacy Policy

Thank you for choosing to be part of our community at Appshero LTD., doing business as Appshero Apps ("Appshero Apps", "we", "us", "our").
We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this privacy notice, or our practices regarding your personal information, please contact us at: support@appshero.io.

When you use our mobile application (the "App") and/or any of our services (the "Services", including the App), you trust us with your personal information. We take your privacy seriously.

This notice explains:

• what information we collect

• how we use it

• with whom we share it

• what rights you have

If you do not agree with any terms of this notice, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (including the App) and any related services, sales, marketing, or events.

TABLE OF CONTENTS

1. What information do we collect?

2. How do we use your information?

3. Will your information be shared with anyone?

4. Who will your information be shared with?

5. How long do we keep your information?

6. How do we keep your information safe?

7. What are your privacy rights?

8. Controls for Do-Not-Track features

9. Do California residents have specific privacy rights?

10. Do we make updates to this notice?

11. How can you contact us about this notice?

12. How can you review, update, or delete your data?

1. WHAT INFORMATION DO WE COLLECT?

1.1. Personal information you disclose to us

In Short: We collect personal information that you provide.

We collect personal information you voluntarily provide when:

• you express interest in our products or Services

• you participate in activities on the App

• you contact us directly

The exact type of data depends on your interactions, choices, and features you use.

Personal Information Provided by You

We collect:

• email addresses

• other similar contact information

Payment Data

If you make purchases, we may collect data necessary to process payments, including:

• payment instrument number (e.g., credit card number)

• security code related to the payment instrument

All payment data is stored by Apple Pay.
Apple Pay privacy notice: https://www.apple.com/privacy/

You must ensure all personal information you provide is true, complete, and accurate, and notify us of any changes.

1.2. Information automatically collected

In Short: Some information (like IP address and device data) is collected automatically.

When you visit/use the App, we automatically collect technical and usage information that does not directly identify you but may include:

• IP address

• browser and device characteristics

• operating system

• language preferences

• referring URLs

• device name

• country and approximate location

• usage timing and interaction details

This data is needed for:

• security and operation of the App

• analytics and internal reporting

Trademarks note:
Apple, the Apple logo, and iPad are trademarks of Apple Inc.
App Store is a service mark of Apple Inc.

Company address:
Appshero Ltd.
Suite 3, 567 Fulham Road, London, England, SW6 1ES

Types of automatically collected info

• Log and Usage Data:
  Service-related diagnostic and performance data, including:

  • IP address

  • device info

  • browser type/settings

  • App activity (timestamps, pages/files viewed, searches, features used)

  • device event info (system activity, crash dumps, hardware settings)

• Device Data:
  Info about devices used to access the App, including:

  • IP/proxy

  • device/app IDs

  • location

  • browser type

  • hardware model

  • ISP/mobile carrier

  • OS and system configuration

• Location Data:
  We may collect geolocation (precise or approximate), e.g., via GPS/IP.
  You can opt out by denying permissions or disabling location settings, but some Services may stop working fully.

• Receipt data

1.3. Information collected through our Apps

In Short: We collect mobile device, push notification, and App usage info.

If you use our App, we also collect:

• Mobile Device Data:
  such as:

  • device ID, model, manufacturer

  • OS version and configuration

  • device/app IDs

  • browser type/version

  • carrier and IP address

  • network and platform data

  • features you accessed

• Push Notifications:
  We may send notifications about your account or App features.
  You can disable notifications in your device settings.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process data based on legitimate interests, contracts, laws, and/or your consent.

We use personal information to:

• Facilitate account creation and logon
  incl. via Google/Facebook when linked.

• Post testimonials
  only with your consent; you can edit/delete via support@appshero.io.

• Request feedback
  about your App experience.

• Enable user-to-user communications
  with consent.

• Manage user accounts
  and keep them functional.

• Send administrative information
  about products/services/features and policy changes.

• Protect our Services
  including fraud monitoring and prevention.

• Enforce terms & comply with laws
  and contractual obligations.

• Respond to legal requests & prevent harm
  including subpoenas/court orders.

• Fulfill and manage orders
  including payments, returns, exchanges.

• Administer prize draws/competitions
  if you participate.

• Deliver services you request

• Provide user support

• Send marketing/promotional communications
  according to your preferences; unsubscribe anytime.

• Deliver targeted advertising
  personalized content/ads and effectiveness measurement.

• Other business purposes
  analytics, usage trends, campaign effectiveness, app improvement;
  data may be stored in aggregated/anonymized form.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: Only with consent, legal reasons, service delivery, protection of rights, or business obligations.

We may share/process your info based on:

• Consent

• Legitimate Interests

• Contract Performance

• Legal Obligations

• Vital Interests (fraud prevention, safety, litigation)

Situations where sharing may occur

• Business Transfers
  e.g., merger, acquisition, financing, sale of assets.

• Vendors/Consultants/Service Providers
  for:

  • payment processing

  • data analysis

  • email delivery

  • hosting

  • customer service

  • marketing

  They use tracking tech only on our instructions and under contracts protecting your data.

• Business Partners
  to offer products, promotions, or services.

• Offer Wall
  third-party advertising offers; clicking sends you to external sites;
  unique identifier (e.g., user ID) may be shared for fraud prevention and reward delivery.
  We do not control third-party sites.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: Only with these categories of third parties:

• Advertising & marketing

  • Apple iAd

• Infrastructure optimization

  • Cloud Storage for Firebase

• Billing & payments

  • Apple Pay

• Analytics

  • Amplitude

  • Appsflyer

  • App Store Connect

• Website testing

  • TestFlight

• Receipt verification

  • Adapty

To revoke consent, contact us (see Section 11).

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: As long as needed for stated purposes, but not longer than 1 year unless law requires.

If we no longer need data, we:

• delete it, or

• anonymize it, or

• securely store it until deletion is possible (e.g., backups)

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use organizational and technical security measures.

However, no system is 100% secure.
Transmission of data is at your own risk; use the App in a secure environment.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In EEA/UK and some other regions you have rights to access/control your data.

You may have rights to:

• access your data and get a copy

• correct or delete data

• restrict processing

• data portability

• object to processing

To exercise rights: contact us (Section 11).

If processing is based on consent, you can withdraw it anytime.

If you believe processing is unlawful:

• EEA authority list: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

• Switzerland authority: https://www.edoeb.admin.ch/edoeb/en/home.html

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Browsers/OS may allow DNT signals.
We currently do not respond to them due to lack of a unified standard.
If standards change, we’ll update the notice.

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes; California residents have additional rights (CCPA).

Shine The Light (Civil Code 1798.83)

California residents may request info about direct marketing data sharing once per year for free.

Minors under 18

May request removal of content they posted publicly.

CCPA Privacy Notice

Definition of “resident”

California regulations define residents as:

1. individuals in California not temporarily

2. individuals domiciled in California but temporarily outside

Categories of personal info collected (last 12 months)

We may collect categories listed in this policy, plus info from:

• customer support

• surveys/contests

• service delivery and inquiries

  
  

Sharing / selling data

Appshero LTD. has not sold personal information in the last 12 months and will not sell it in the future.

Phone numbers used for sending A2P SMS will not be disclosed, published, or sold to any third parties.

Mobile number information will not be shared with any third parties or affiliated entities for marketing or promotional purposes.

Your rights under CCPA

• Request deletion of your data

• Request to know:

  • whether data is collected/used

  • categories collected

  • purposes

  • whether sold

  • categories sold/disclosed

  • third parties involved

• Non-discrimination for exercising rights

Verification

We verify identity using existing info; may request more if needed, then delete it after verification.

Other rights

• object to processing

• correct / restrict processing

• authorize an agent

• opt-out of sale (if applicable)

Contact: support@appshero.io or https://appshero.io/request/

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, to stay compliant.

Updates will show a new “Revised” date and take effect immediately.
If changes are material, we may notify you via App or directly.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: support@appshero.io

Post:
Appshero Ltd.
Suite 3, 567 Fulham Road, London, England, SW6 1ES

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

Depending on applicable laws, you may request access, correction, or deletion here:
https://appshero.io/request/